Privacy Policy

Introduction

Welcome to Tekra.

We are a digital agency specializing in software development, UX/UI design, SEO, and project management.

Your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit tekra.pro, contact us, or use our services. By using our website or services, you agree to this Privacy Policy.

Information We Collect

We collect information in two main ways: (1) information you provide directly, and (2) data collected automatically when you interact with our website.

a. Information You Provide

When you contact us, fill out a form, or engage our services, we may collect:

• Name
• Email address
• Phone number
• Company name
• Job title or role
• Project details, messages, or other information you choose to share

b. Information Collected Automatically

When you browse our website, we may automatically collect:

• IP address and device identifiers
• Browser type and operating system
• Pages visited and time spent on each page
• Referring websites or search queries

We use cookies and analytics tools (e.g., Google Analytics) to understand visitor behavior and improve website performance.

You can control or disable cookies through your browser settings.

How We Use Your Information

We use your information to:

• Respond to inquiries, proposals, and service requests
• Deliver and improve our products and services
• Communicate with you about projects or updates
• Analyze website usage and optimize performance
• Comply with legal or regulatory requirements
• Prevent fraudulent or malicious activity

We do not sell, rent, or trade your personal information.

Legal Bases for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data based on:

• Consent (e.g., when you submit a contact form)
• Contractual necessity (e.g., to provide a service you requested)
• Legal obligations
• Legitimate interests (e.g., improving services, website analytics, communications)

You may withdraw consent at any time by contacting us at tekrapro@gmail.com.

How We Share Your Information

We may share information only when necessary, including with:

• Service providers and partners (e.g., hosting, analytics, CRM, or email tools)
• Professional advisors (legal, accounting, compliance)
• Authorities or regulators, when required by law

All third parties are required to protect your data and use it only for the agreed purposes.

Data Retention

We retain your information only as long as needed to:

• Provide our services or fulfill the purposes described in this policy
• Comply with legal and tax obligations
• Resolve disputes or enforce agreements

When information is no longer needed, it is securely deleted or anonymized.

Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights:

For EU/UK Users (GDPR):

• Access – Request a copy of your data
• Rectification – Correct inaccurate or incomplete information
• Erasure – Request deletion of your data ("right to be forgotten")
• Restriction – Limit processing in certain cases
• Data Portability – Request your data in a transferable format
• Objection – Object to processing based on legitimate interests
• Withdraw Consent – At any time

For California Residents (CCPA):

• Right to Know what personal data we collect, use, or disclose
• Right to Delete personal data we hold (with some exceptions)
• Right to Opt Out of the sale or sharing of personal data (we do not sell personal data)
• Right to Non-Discrimination for exercising your privacy rights

To exercise your rights under GDPR or CCPA, please contact us at:

Email: tekrapro@gmail.com

We will respond within the time limits required by applicable law.

Data Security

We use industry-standard security measures (encryption, firewalls, restricted access) to protect your personal data.

While we take all reasonable precautions, no system is entirely secure. You use our website at your own risk.

International Data Transfers

If you are located outside the country where our servers are based, your information may be transferred and processed in other countries.

We take appropriate steps (such as EU Standard Contractual Clauses) to ensure your data is protected during such transfers.

Cookies and Tracking Technologies

We use cookies to:

• Improve user experience
• Track website analytics
• Personalize content

You can control cookie preferences in your browser.

For more details, please see our Cookie Policy (if available).

Children's Privacy

Our website and services are not intended for individuals under 16.

We do not knowingly collect personal information from children.

If you believe a child has provided us data, please contact us immediately for removal.

Changes to This Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with a revised "Last Updated" date.

We encourage you to review this page regularly to stay informed.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Tekra